The Spice & Herbs Emporium is a Pretoria-based brand dedicated to providing premium-quality herbs, spices, and natural blends inspired by traditional knowledge and holistic wellness practices.
We offer a carefully curated selection of herbal powders, seeds, roots, spices, and handcrafted blends—designed to support natural hair care, daily wellness routines, and flavourful cooking. From nourishing herbal mixes to rich, aromatic spices and authentic traditional atchaar, our products celebrate both wellness and culture.
Every product is thoughtfully sourced, expertly prepared, and carefully packaged to ensure consistency, purity, and a premium customer experience.
Operating primarily online, we make shopping simple and accessible across South Africa. Customers can conveniently place orders through our website or WhatsApp, with each order handled with care and delivered nationwide via trusted courier services.
At The Spice & Herbs Emporium, we are committed to quality, authenticity, and customer satisfaction bringing together the essence of natural wellness and rich flavour in one place.
📍 Business Information
WhatsApp Support: +27 78 824 3168
Location: Pretoria, South Africa
Delivery: Nationwide courier service
📜 Terms & Conditions
Last Updated: 2026
By using this website and placing an order with RootEssence&Co, you agree to the following terms and conditions.
1. 🌿 Products & Use
RootEssence&Co products are herbal and natural in nature. They are designed to support hair care routines and general wellness practices. Results may vary depending on individual hair type, usage, and consistency.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
2. 💳 Orders & Payments
- All orders must be paid in full before processing
- Prices are listed in South African Rand (ZAR)
- We reserve the right to update product prices at any time without prior notice
3. 🚚 Delivery
- Orders are dispatched via courier services
- RootEssence&Co is not responsible for delays caused by courier companies once orders have been dispatched
- Delivery timelines may vary depending on your location
4. ❌ No Refund Policy
Due to the nature of our products:
ALL SALES ARE FINAL
- We do not offer refunds or returns once an order has been processed and dispatched
- This includes change of mind, dissatisfaction, or incorrect selection by the customer
- Customers are encouraged to review product descriptions carefully before placing an order
5. 📦 Damaged or Incorrect Orders
If you receive an incorrect or damaged item:
- Contact us within 24 hours of delivery
- Provide clear photos and order details
- We will assess the issue and offer a suitable resolution where applicable
6. ⚠️ Allergies & Responsibility
Customers are responsible for checking ingredient information and ensuring products are suitable for personal use.
RootEssence&Co will not be held liable for allergic reactions or misuse of products.
7. ©️ Intellectual Property
All content on this website—including text, images, and branding—belongs to RootEssence&Co and may not be used, copied, or reproduced without permission.